The city says the backlog is a staffing problem. Records obtained by the Lookout show 61 open complaints on one Adelaide Street portfolio, and a file that sat unassigned for eleven months.
Request filed 17 July. Deadline extended once, to 12 September.
Four questions sent to the city manager's office. None answered.
$4.1M, up from the $2.6M presented to council in March.
The commission counted 1.94 million trips in July, three per cent above the same month in 2019 — and the fleet has eleven fewer buses.
Members put up $180,000. The city's own food-access map says the neighbourhood has waited a decade.
Freedom-of-information requests, court transcripts and a reporter in the council chamber every Tuesday night. No paywall — the reporting stays free for everyone in the city.
